Q: Why I can not pay successfully with my Credit Card?
A:
If you can not pay smoothly with your Credit Card. Please make sure your Credit Card has sufficient funds first and also the order amount does not exceed your card limit. And please double check the billing information you submitted is correct.
Please be aware other possible reasons that your purchase is declined:
*Multiple repeated attempts with different cards.
*Several large purchases made in a short amount of time
*Purchases made in another state or country
If you still can not pay success with your credit card, please try other payment options such as PayPal and Google Checkout. If you have encountered any technical problem please kindly inform us at Email:support@safeffxivgil.com Have a nice shopping at ffxiv gil shop!
Q: What is pending e-check, How do I avoid sending an e-check?
A:
A pending-e-check, like writing an electronically check, is a kind of payment method for Pay Pal. It will take days to clear as Pay Pal needs to verify the funds within the senders account. Once the check is cleared, the payment will be transferred to our account and your order is approved immediately.
An unverified account without sufficient balance of your Paypal account results in an e-check. And it usually takes 3-4 days for the payment provider to contact your bank to verify that funds. So if you want to avoid an e-check, the verification process for your account must be completed and there are sufficient funds available. Which option is currently selected for your payment, and what payment options your account supports are of your choice. And you just need to click the blue hyperlink of "choose more funding options" before placing the order to confirm your payment type
Q: What kind of payment methods do you accept?
A:
We accept PayPal, Credit Card via PayPal, Secure Credit Card, Google checkout, Pay Safe Card and Wire Transfer as the payment methods.
Q: Is it safe to buy FFXIV GIL? Is your FFXIV GIL legal?
A:
Yes. All of our in-game currency is 100% handwork by our FFXIV GIL supplier team. We would never allow using cheats, automation software (bots), hacks, mods or any other third-party software to farm illegal gold for selling.
To guarantee your safe buying, safeffxivgil.com
provides secure payment options at your choice. safeffxivgil.com website is enrolled in Trustwave's Trusted Commerce? program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe. You can pay safe with us.
To guarantee the safe in-game trading and minimize the risk of transaction, safeffxivgil.com
offers you several delivery method suggestions of your game.
Q: I have been waiting in game for a really long time. How do I confirm my order?
A:
If you have placed an order and have been waiting in game for more than 30 minutes, first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log into our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order.
Q: How long does FFXIV GIL delivery take?
A:
This is a most concerned question. If your order is in stock we can usually deliver within 30 minutes. deliveries can occasionally take up to 90 minutes or longer however depending on order volumes and game server traffic. And for large orders and also the orders of high demand servers and game , we suggest you check the stock on our live chat before you place the order in order to have a quick delivery. We hope every customer can have a quick and safe delivery and a good impression on our service.
Q: How is delivery accomplished?
A:
After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.





